1. What types of beauty and cosmetic products do you sell?
We sell a wide variety of beauty and cosmetic products, including makeup, skincare, haircare, and fragrance items. Our product range includes everything from foundation and lipstick to moisturizers and serums.
2. What makes your beauty products unique?
Our beauty products are unique because they combine style and functionality. We carefully curate our collection to offer high-quality items that not only enhance your beauty but also make your beauty routine easier and more convenient. Whether it's a plush cat cosmetic bag or a long-lasting eyeliner pencil, our products are designed to be both stylish and practical.
3. Are your beauty products of high quality?
Yes, we take pride in offering beauty products of the highest quality. We source our products from reputable brands and manufacturers known for their commitment to excellence. We ensure that all our products undergo rigorous quality control processes to meet our standards and provide our customers with the best possible experience.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your location. Please note that international shipping may be subject to additional fees and customs duties, which are the responsibility of the customer.
5. What is your return policy?
We have a 30-day return policy for unused and unopened beauty products. If you are not satisfied with your purchase, you can contact our customer support team within 30 days of receiving your order to initiate the return process. Please refer to our Return Policy for more detailed information on our return process and eligibility criteria.
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.